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One hour north of Cairns lies the stylish and stunning town of Port Douglas, gateway to the Great Barrier Reef and Daintree Rainforest. “Port”, as it’s known by locals, is famous for its palm fringed beach, world-renowned dining & hospitality and stylish accommodation. Whether you’re looking to drop & flop under the tropical sun, experience World Heritage nature, get adventurous or connect with rich Indigenous culture, Port Douglas has something for everyone. Check out our top picks for where to eat during your stay.
We’ve collated our favourite hotels, touring and transfer operators below. If you find something you like, follow the links to book directly with the business or feel free to drop us a message if you have any questions. Oh and just so you know, Unwind North Queensland exclusively promotes businesses that are locally-owned, COVID-safe and Good to Go!
The peak, the pinnacle, the crème de la crème… you get the picture. Coconut Grove is the best 5 star accommodation that Port Douglas has to offer. Located right on Macrossan St and about 100 steps to Four Mile Beach, all 33 apartments at Coconut Grove will blow your mind. Whether you book one with a huge outdoor balcony, terrace or 2 storey rooftop penthouse… there’s no bad choice here. The terrace and penthouse apartments all have their own private plunge pools – perfect for social distancing! If you are looking to break out in style, with either your family or that special someone, then Coconut Grove is your place.
With only 7 elevated cabins designed to be hidden within the giant Fan Palm gully of the rainforest this is an experience that will linger in your memory. Found in a privileged location on Kuku Yalangi country, the lodge stands amidst two World Heritage Listed areas, the Daintree National Park and the Great Barrier Reef Marine Park.
Once you cross the Daintree River by ferry you enter an environment like no other. Described as a Botanical Ark containing ancient plant species and rare and unusual wildlife. Prepare to explore hidden paths and boardwalks, discover swimming holes, spot rare bird and wildlife, or snorkel off Cape Tribulation. An immersive destination where you live and breathe the rainforest.
A true rainforest experience……
Voted in the Top 25 Hotels in Australia in the 2021 Tripadvisor Travellers Choice Awards, Freestyle Resort is a tropical haven that will have you feeling relaxed quicker than you can say ‘piña colada’. The resort is set in award-winning gardens – deemed so by none other than gardening god Costa Georgiadis – and their self-contained apartments have everything you need for a comfortable stay. Just make sure to bring a book to enjoy beside the heated pool or on your private verandah.
Mandalay Luxury Beachfront Apartments embody the saying “a home away from home”. With incredibly spacious apartments, two swimming pools and a full-size tennis court on the property, you’ll never want to leave your new tropical abode! Mandalay is just steps away from Four Mile Beach and has 2 & 3 Bedroom Apartments, fully equipped with everything you need. Great for the kids, there’s plenty to keep them occupied too. End the day unwinding on your private patio overlooking the pool or the gardens.
One of the only hotels in Port Douglas offering beachfront views, Peninsula Boutique Hotel is an adults-only haven just steps from famous Four Mile Beach. Start your morning with free breakfast at Hi-Tide Café-Restaurant-Bar before relaxing poolside or grabbing a free bike to explore Port. Offering suites with pool views or ocean views, Peninsula is boutique in every sense of the word.
Ideally located in the centre of Port, Regal is a fantastic place to explore all that Port Douglas has to offer with Four Mile Beach just an easy walk away and the plethora of restaurants and cafes that Macrossan St is renowned for on your doorstep. Plus, hosts Kim & James offer some of the friendliest hospitality in town. This deal comes with an upgrade to a One Bedroom Apartment complete with private outdoor jacuzzi. Enjoy!!
You want a property that is slap bang in the middle of Macrossan St? No problem! Meet Saltwater Luxury Apartments, recently refurbished and ever so stylish. Set back a touch from the street, your privacy is assured as you relax on your veranda and take a breath from the last couple of months. Saltwater is great for families and couples looking for extra space. Everything you want is at your fingertips and your hosts Jason & Nathan look forward to welcoming you with open arms.
Shantara Resort is an idyllic haven for couples looking to escape the outside world. Their stylish Studio and One Bedroom Apartments have just been newly refurbished and they have not one, but two divine pools for you to soak up the sun by. Included in their offer are vouchers for their on-site spa. Go on pamper yourself, you deserve it!
Exemplar Coaches and Limousines is Port Douglas’ longest running coach company and is 100% locally owned. In addition to providing exceptional customer service, Exemplar are running the most consistent transfer schedule at the moment with 7 coach departures each day – see schedule here.
Their seat-in-coach service leaves from Cairns Airport, where a friendly driver will meet you and help you with your bags to your comfortable, air-conditioned coach. Then it’s time to sit back, relax and enjoy the view en route to your Cairns or Northern Beaches hotel.
Make the most of your visit to Tropical North Queensland and experience Exemplar’s brand new Silver Service. Enjoy a half-day or full day touring experience filled with delights, all within the comfort of your own private luxury vehicle, driven by one of Exemplar’s friendly, professional chauffeurs. Choose one of the recommended tours or create your own – full flexibility.
Billy Tea Safaris is a true local company, having been locally owned and operated for over 36 years. As an Advanced Eco-Certified tour company, they operate small personalised day tours. Embark on a full-day adventure to the Daintree Rainforest and Cape Tribulation, where the rainforest meets the reef. Sit back and relax in comfort in a custom-built 4WD air-conditioned vehicle while listening to informative and entertaining commentary by your local naturalist guide. Group size is limited for a more personalised experience.
One of the most iconic images of the Atherton Tablelands is a scene of hot air balloons soaring above the landscape on a picture perfect morning. Taking to the skies over this beautiful area of the Tropical North is simply spectacular. Self-drive to the balloon launch point located in Mareeba, just over a 1-hour drive from Port Douglas. Or if you’re celebrating something extra special, check out chartering a private balloon all to yourself.
There’s nothing quite like the Wildlife Habitat Experience. Fancy hand-feeding iconic Australian Wallabies and Kangaroos or catching a glimpse of the legendary Southern Cassowary or Lumholtz’s Tree Kangaroo? How about watching a crocodile feeding presentation or having your photo taken with a Koala? All of these experiences and more are waiting for you at this Port Douglas attraction. Even better, get your heart racing by coming face to face with the World’s Largest Apex Predator – the Saltwater Crocodile in their brand new experience, “Swim with the Salties”!
This award-winning and advanced eco-certified wildlife sanctuary allow guests to interact with Australian animals in their recreated natural environments. Explore five spacious unique environments, Wetlands, Rainforest, Savannah, Nocturnal and Woodlands, and meet with the species that call these habitats home.
Sell Date Period: 1st March 2020 – 30th June 2020
Validity Dates: 1st March 2020 – 31st May 2020 and 1st November 2020 – 31st March 2021
Block Out Dates: n/a
Cancellations can be made by emailing unwind@unwindnorthqueensland.com.au or calling (07) 4031 3628. Refunds will be issued to the card used to make payment and can they take 5-7 business days to appear in your account. There are no refunds for bookings cancelled within 14 days of arrival.
PARADISE ON THE BEACH
Package is for 2 people only in a Pool View Studio Apartment. Check in is at 2pm and check out is at 10am.
HOT AIR BALLOON CAIRNS
Tour is for two people and hotel pickup/drop-off.
Sell Date Period: 1st March 2020 – 30th June 2020
Validity Dates: 1st April 2020 – 30th June 2020 and 1st December 2020 – 31st March 2021
Block Out Dates: 25th December 2020 – 31st December 2020
Cancellations can be made by emailing unwind@unwindnorthqueensland.com.au or calling (07) 4031 3628. Refunds will be issued to the card used to make payment and can they take 5-7 business days to appear in your account. There are no refunds for bookings cancelled within 14 days of arrival.
ROSE GUMS WILDERNESS RETREAT
Package is for 2 adults only in a Studio Treehouse. Check in is at 2pm and check out is at 10am.
WAIT A WHILE RAINFOREST TOURS
Tour is valid for two people only. Blockout dates include 24/12/20 and 01/01/21.
Date Sale Period: 1st March 2020 – 30th June 2020
Validity Dates: 1st March 2020 – 21st May 2020; 1st November 2020 – 31st March 2020
Blockout Dates: 9th April 2020 – 17th April 2020; 22nd May 2020 – 31st October 2020; 21st December 2020 – 8th January 2021
Cancellations can be made by emailing unwind@unwindnorthqueensland.com.au or calling (07) 4031 3628. Refunds will be issued to the card used to make payment and can they take 5-7 business days to appear in your account. There are no refunds for bookings cancelled within 30 days of arrival.
COCONUT GROVE PORT DOUGLAS
Package is for 2 people only in a Terrace Apartment. Check in is at 2pm and check out is at 10am, however package includes a guaranteed late checkout until 12pm.
BILLY TEA SAFARIS
Package is for 2 people only and includes hotel transfers.
Sell Date Period: 1st April 2020 – 3oth June 2020
Validity Dates: 1st April 2020 – 16th June 2020 and 14th October 2020 – 31st March 2021
Block Out Dates: 8th April 2020 – 17th April 2020 and 21st December 2020 – 8th January 2021
Cancellations can be made by emailing unwind@unwindnorthqueensland.com.au or calling (07) 4031 3628. Refunds will be issued to the card used to make payment and can they take 5-7 business days to appear in your account. There are no refunds for bookings cancelled within 14 days of arrival.
SALTWATER LUXURY APARTMENTS
Package is for up to 2 Adults & 2 Children in a Two Bedroom Luxury Apartment. Check in is 2pm and a late Checkout until 12pm is included.
BILLY TEA SAFARIS
Package is based on a family travelling – 2 adults and 2 children (aged 0-12 years).
Sell Date Period: 1st February 2020 – 29th February 2020
Validity Dates: 1st February 2020 – 19th June 2020 and 1st November 2020 – 31st March 2021
Block Out Dates: 19th December 2020 – 10th January 2021
Cancellations can be made by emailing unwind@unwindnorthqueensland.com.au or calling (07) 4031 3628. Refunds will be issued to the card used to make payment and can they take 5-7 business days to appear in your account. There are no refunds for bookings cancelled within 14 days of arrival.
Package includes 5 nights in a Two Bedroom Apartment for up to 2 Adults and 2 Children. Check in is at 2pm and check out is at 10am.
Package is based on 2 Adults & 2 Children travelling and includes boat trip and snorkelling only. AquaQuest departure is subject to availability – if the boat is not departing on your scheduled date, your tour will be rescheduled or refunded (discounted amount only). Scuba diving available at an additional cost. EMC ($7.00 per person per day) fee payable direct to AquaQuest on check in.
Return transfers are seats in a coach (not private). Transfer drop off times are approximate and subject to traffic, and other passenger pick up/drop off requirements. Private transfers can be arranged for an additional cost.
Sell Date Period: 1st February 2020 – 29th February 2020
Validity Dates: 1st February 2020 – 15th June 2020 and 16th October 2020 – 31st March 2021
Block Out Dates: 10th April 2020 – 13th April 2020 and 23rd December 2020 – 5th January 2021
Cancellations can be made by emailing unwind@unwindnorthqueensland.com.au or calling (07) 4031 3628. Refunds will be issued to the card used to make payment and can they take 5-7 business days to appear in your account. There are no refunds for bookings cancelled within 14 days of arrival.
Package is for 2 Adults in a One Bedroom Ocean View Apartment. Check in is 2pm and Check out is normally 10am, however a late checkout until 11am is included, subject to availability (please check with staff at check in)
Tour is for 2 Adults and includes EMC fee, hotel pickup/drop-off, river cruise, boat transfer, guided snorkel tour, semi-submersible tour, all snorkelling equipment, lunch, morning and afternoon tea and protection suit (summer only). Additional activities available for purchase include scuba diving, sea-doo scooter, kayaking & stand up paddle boarding. An EMC fee of $20.00 per person may apply, payable on board.
PLEASE NOTE the Frankland Islands Tour does not operate on the following dates: 21st March 2020, 31st March 2020; 25th April 2020; 11th June 2020; 12th June 2020; 28th October 2020. If your stay falls in this period, your tour will be rescheduled or refunded from your package.
Sell Date Period: 1st February 2020 – 29th February 2020
Validity Dates: 1st February 2020 – 25th June 2020 and 6th October 2020 – 31st March 2021
Block Out Dates: 10th April 2020 – 18th April 2020 and 12th December 2020 – 7th January 2021
Cancellations can be made by emailing unwind@unwindnorthqueensland.com.au or calling (07) 4031 3628. Refunds will be issued to the card used to make payment and can they take 5-7 business days to appear in your account. There are no refunds for bookings cancelled within 14 days of arrival.
Package is for 2 people only in a One Bedroom Water View Apartment. Check in is 2pm and Check out is 11am.
Your package includes Dinner and Harbour Cruise for 2 Adults only. The tour does not run between June 9, 2020 and June 23, 2020. If your booking is for those dates you will be refunded the discounted tour amount only. Buffet caters for dietary requirements. Footwear is mandatory. Smoking is not permitted anywhere on the vessel.
Return transfers are seats in a coach (not private). Transfer drop off times are approximate and subject to traffic and other passenger pick up/drop off requirements.
Date Sale Period: 1st December 2019 – 31st January 2020
Validity Dates: 1st December 2019 – 20th December 2019; 11th January 2020 – 14th June 2020; 1st November 2020 – 20th December 2020
Block Out Dates: 21st December 2019 – 10th January 2020; 15th June 2020 – 31st October 2020
Cancellations can be made by emailing unwind@unwindnorthqueensland.com.au or calling (07) 4031 3628. Refunds will be issued to the card used to make payment and can they take 5-7 business days to appear in your account. There are no refunds for bookings cancelled within 14 days of arrival.
REGAL PORT DOUGLAS
Package is for 4 nights in a Studio Indoor Spa for 2 Adults. Check in is 2pm and check out is 11am.
AQUAQUEST BY DIVERS DEN
Package is based on 2 people travelling and includes boat trip and snorkelling only. Scuba diving available at an additional cost. EMC ($7.00 per person per day) fee payable direct to AquaQuest on check in.
EXEMPLAR COACHES AND LIMOUSINES
Return transfers are seats in a coach (not private). Transfer drop off times are approximate and subject to traffic, and other passenger pick up/drop off requirements.
Sell Date Period: 1st December 2019 – 31st January 2020
Validity Dates: 1st December 2019 – 30th April 2020; 1st November 2020 – 31st December 2020
Block Out Dates: 1st May 2020 – 31st October 2020
Cancellations can be made by emailing unwind@unwindnorthqueensland.com.au or calling (07) 4031 3628. Refunds will be issued to the card used to make payment and can they take 5-7 business days to appear in your account. There is no refund for bookings cancelled within 14 days of arrival.
PARADISE PALMS RESORT
Package is for 2 Adults & 2 Children in a Two Bedroom Apartment with Breakfast included daily. Check in is 2pm and check out is at 12pm.
FRANKLAND ISLANDS REEF CRUISES
Tour is for 2 Adults & 2 Children (up to 14 years old) and includes hotel pickup/drop-off, river cruise, boat transfer, guided snorkel tour, semi-submersible tour, all snorkelling equipment, lunch, morning and afternoon tea and protection suit (summer only). Additional activities available for purchase include scuba diving, sea-doo scooter, kayaking & stand up paddle boarding. An EMC fee of $20.00 per person may apply, payable on board. Adult pricing will apply to children 15 years and above.
PLEASE NOTE the Frankland Islands Tour does not operate on the following dates:
If your stay falls in this period, your tour will be rescheduled or you will be refunded the discounted tour price only.
Date Sale Period: 1st November 2019 – 30th November 2019
Validity Dates: 11th November to 20th December, 2019 and 16th January to 31st March, 2020
Blockout Dates: 1st November to 10th November, 2019 and 21st December 2019 – 15th January 2020
Cancellations can be made by emailing unwind@unwindnorthqueensland.com.au or calling (07) 4031 3628. Refunds will be issued to the card used to make payment and can they take 5-7 business days to appear in your account. There is no refund for bookings cancelled within 14 days of arrival.
Package is for 2 people only in a One Bedroom Pool View Apartment. Check In is at 2pm and Check Out is at 10am.
Package is based on 2 people travelling and includes boat trip and snorkelling only. Scuba diving available at an additional cost. EMC ($6.50 per person per day) fee payable direct to AquaQuest on check in.
Return transfers are seats in a coach (not private). Transfer drop off times are approximate and subject to traffic, and other passenger pick up/drop off requirements.
Sell Date Period: 1st November 2019 – 30th November 2019
Validity Dates: 1st November 2019 – 30th March 2020
Block Out Dates: None
Cancellations can be made by emailing unwind@unwindnorthqueensland.com.au or calling (07) 4031 3628. Refunds will be issued to the card used to make payment and can they take 5-7 business days to appear in your account. There is no refund for bookings cancelled within 14 days of arrival.
Package is for 2 Adults & 2 Children in a Two Bedroom Apartment with Breakfast & Housekeeping included daily. Check in is 2pm and check out is at 12pm.
Tour is for 2 Adults & 2 Children and includes EMC fee, hotel pickup/drop-off, river cruise, boat transfer, guided snorkel tour, all snorkelling equipment, lunch, morning and afternoon tea and protection suit (summer only). Additional activities available for purchase include scuba diving, sea-doo scooter, kayaking & stand up paddle boarding.
PLEASE NOTE the Frankland Islands Tour does not operate on the following dates:
If your stay falls in this period, your tour will be rescheduled or refunded the discounted tour price only.
Date Sale Period: 1st October 2019 – 31st October 2019
Validity Dates: 8th November 2019 – 18th December 2019, 12th January 2020 – 31st March 2020
Block Out Dates: 19th December 2019 – 11th January 2020
Transfers are seat in coach and are not private transfers.
Check in is at 2pm and check out is 10am. Package is 2 people only in a Pool View Studio Apartment. If bookings is cancelled within 30 days of arrival there is no refund offered.
Package is based on 2 people travelling and includes snorkelling only. EMC ($6.50 per person per day) fee payable direct to Aqua Quest on check in
Date Sale Period: 1st May 2019 – 31st May 2019
Validity Dates: 7th May 2019 – 13th June 2019 and 18th November 2019 – 18th December 2019
Block Out Dates: 1st July 2019 – 31st October 2019
Return transfers are seats in a coach. Transfer drop off times are approximate and subject to traffic, and other passenger pick up/drop off requirements.
Package is for 2 people only in a 1 Bedroom Ocean View Apartment. Check in is 2pm and Check out is normally 10am but a late checkout is included until 11am but is subject to availability (please check with staff at check in).
There is no refund available for bookings cancelled within 30 days of arrival.
Package is based on 2 people travelling and includes boat trip and snorkelling only. Scuba diving available at an additional cost. EMC ($6.50 per person per day) fee payable direct to Aqua Quest on check in.
Date Sale Period: 1st March 2019 – 31st March 2019
Validity Dates: 1st March 2019 – 15th June 2019 and 16th October – 22nd December
Transfers are seat in coach and are not private transfers.
Package is for 2 people only in a 1 bedroom Ocean View Apartment. Check in is 2pm and Check out is normally 10am but a late checkout is included until 11am, but is subject to availability (please check with staff on check in)
Package is based on 2 people travelling. Transfers are not included with Spirit of Cairns. Guests are responsible for their own transport costs
Date Sale Period: 16th December 2018 – 16th January 2019
Validity Dates: 16th December 2018 – 31st March 2019
Block Out Dates: 16th December 2018 – 14th January 2019
There are no cancellations. Date changes can be arranged no less than 8 weeks prior to arrival and will be accommodated within 6 months from original travel dates (depending on availability). Block out dates are 16th Dec 2018 – 14th January 2019. The booking of this package is on request only.
Your Unwind North Queensland experience is completed by a return transfer back to Cairns Airport for your flight home.
Date Sale Period: 16th December 2018 – 16th January 2019
Validity Dates: 10th January – 31st May 2019
Block Out Dates: 2nd April – 20th April 2019
Transfers are seat in coach and are not private transfers.
Block out dates are 2nd April 2019 – 20th April 2019. Check in is at 2pm and check out is 10am.
EMC ($6.50 per person per day) fee payable direct to Aqua Quest on check in .
Date Sale Period: 16th December 2018 – 16th January 2019
Validity Dates: 16th December 2018 – 31st March 2019
Block Out Dates: 24th December – 26th January 2018 and 31st December 2018 – 4th January 2019
Package is for 2 people only in a Ocean Outlook Studio Apartment. Check in is 2pm and Check out is normally 10am
but a late checkout is included until 12pm but is subject to availability (please check with staff at check in).
Package is based on two people travelling. Weather conditions may affect this tour.
Return transfers are seat in coach. Transfer drop off times are approximate and subject to traffic, and other pick up/drop offs.
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Instant Booking
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The Company endeavours to ensure that all prices listed on the Website are accurate and up-to-date. However, due to exchange rate fluctuations or increases in supplier rates, the Company reserves the right, up to and including the date of check-in, to adjust any fees, charges or prices as necessary, even if the travel products acquired have been paid for in full, to reflect such cost increases passed onto the Company. The Company reserves the right to correct any errors in fees, charges, rates or prices quoted or billed, even if the travel products acquired have been paid for in full.
Any refunds are made in accordance with our Refund Policy.
Flights (except where expressly stated), passport and visa fees, insurance, laundry, phone calls, beverages, meals not detailed in the itinerary, tips to tour Directors, motor coach drivers and local city guides, items of a personal nature, excess baggage, expenses, fees or costs incurred in case of illness, or of refusal of entry, detention in, or expulsion or repatriation from a country or part of a country. The Company is not liable for any expense, costs or loss incurred in relation to such matters. You agree not to hold the Company responsible for any such things.
You should immediately after purchasing any travel product arrange your own insurance. The Company recommends travel insurance against loss of deposits through cancellation charges, baggage loss, medical expenses and theft. The Company makes no representations or guarantees concerning reimbursements of funds paid by you under any insurance claim. You agree not to hold the Company responsible for any decision made by insurers, and/or by any suppliers, or requirements of any overseas country or governmental authority or overseas laws and policies.
All prices on this website are based on existing bedding in the room. Requests for particular arrangements must be made at the time of booking (for example, twin share, separate beds, additional rollaway beds may be arranged at time of check-in and additional charges may be payable direct to the hotel). Some hotels may also have maximum capacity for particular rooms.
We calculate the percentage off in our deals based on the ‘rack rate’ of the room and the inclusions at the time the deal is live for the validity period of the deal (that’s hotel-speak for ‘Recommended Retail Price’). Hotels may change accommodation charges depending on peak seasons, low seasons and events so we use the rack rate which is consistent through the year and 100% verifiable. The value and comparative savings have been determined based on the resort’s published rack rates and the value of inclusions. Please be advised that rack rates may not be reflective of actual rates being charged, dependent on the timing and manner of your booking and therefore are only indicative of the level of saving.
All information, such as comments, messages, text, files, images, photos, video, sounds and other materials (“content”) posted on, transmitted through or linked from the website are the sole responsibility of the person from whom such content originated. You understand that we do not control and are not responsible for content made available through the website unless it originates from us. Consequently, by using the website you may, contrary to this agreement and our intentions, be exposed to content that you find offensive, indecent, inaccurate, misleading or otherwise objectionable. You use the website at your own risk. In the absence of its own negligence neither the Company nor any agent or affiliate shall be liable for any loss or damage to baggage or property, or for injury, illness or death, or for any damages or claims whatsoever arising from loss, negligence, delay or from the act, error, omission, default or negligence of any person not its direct employee or under its exclusive control, including any act, error, omission, default, or negligence of any country, government or governmental authority, officer or employee. Neither the Company nor any agent or affiliate is responsible for any criminal conduct by any third parties. All bookings agreed to be made by the Company with the provider of any transport or other services are subject to the terms and conditions imposed on such suppliers in relation to matters that may not be expressly the subject of our agreement with them and, in particular, to the applicable laws, requirements and policies of any government, governmental authority or employee including, visa, entry, exit or transit. The Company does not accept responsibility or liability for any acts, omissions or defaults whether negligent or otherwise, of suppliers.
Neither the Company, nor any agent or affiliate accepts any responsibility or liability of any nature whatsoever for the acts, omissions or defaults (whether negligent or otherwise) of any governmental authorities, their officers, or employees or of any employees, or agents of airlines, air carriers, coach operators, other land carriers, shipping companies or operators, cruise or ferry operators, any other transport providers, hoteliers or other accommodation providers, any other facilities providers, tour directors, tour guides, travel agents, or the providers to you of meals, other goods or other services on your holiday or in relation to it and over whom the Company, its agents or affiliates have no direct control. Neither the Company nor any agent or affiliate accepts any responsibility or liability of any nature whatsoever including but not limited to contract, in tort or under any other law for any injury, damage, loss, delay, additional expenses or inconvenience caused by your own acts and/or omissions, or other events which are beyond their control including force majeure or other events including but not limited to war, civil disturbance, fire, floods, severe weather, acts of God, acts of government or any other authorities, failure of equipment or machinery. Neither the Company nor any agent or affiliate accepts any liability or responsibility for any terms, conditions or requirements of any third party who provides some service in the course of your holiday. If you decide that you do not want to visit a country or part of a country you intended to visit because of any law, condition or requirements of any government or governmental authority, official, servant or agent, you are responsible for any costs, expenses, charges, fees, losses or damage incurred as a consequence and any cancellation or amendment fees. Neither the Company nor any agent accepts any responsibility or liability for your acts, omissions, defaults, conduct, and state of health, condition or circumstances. Every effort is made to ensure website accuracy at all times. However, the Company cannot be held responsible for printing or typographical errors or errors arising from unforeseen circumstances.
The Company arranges your holiday, which will be provided by other suppliers. The Company sells holidays in Australia that are arranged by the Company or by entities related to or affiliated with it. The Company provides you and other passengers with bookings, arrangements, ticketing and other ancillary and related services. The Company does not itself provide the transport, accommodation, meals or other facilities described on this website that you may receive on your holiday, all of which are provided by air and land carriers, cruise operators, hoteliers or suppliers of other services as principals. The Company bears no responsibility as an intermediary and cannot be held responsible in case of damage caused to you by any of our suppliers, caused by you to our suppliers. You therefore commit to indemnify and hold harmless the Company against all damages or claims made by you. The above provisions do not apply to benefit the Company if the cause of the loss or claim against the Company arises directly as a result of a breach of any of these terms by the Company.
You will at all times indemnify, and keep indemnified, us and our directors, officers, employees and agents from and against any loss (including reasonable legal costs and expenses on a full indemnity basis) or liability incurred or suffered by you or by us arising from any claim, demand, suit, action or proceeding by any person against you or us where such loss or liability arose out of, in connection with or in respect of your conduct or breach of this agreement.
The Website may include links to other websites, content or resources. These linked websites, content or resources may be operated by third parties and we may have no responsibility or control over them. The existence of these links does not imply that we endorse the linked website, content or resource. You acknowledge that we have not reviewed any of these third party websites, content or resources and we are not responsible for the material contained therein.
The standard of service in your holiday is based on various factors and neither the company nor its servants or agents represent or guarantee the standard or fitness for purpose of the accommodation or services provided.
We endeavour to ensure that the arrangements we have made for you are implemented as arranged. If a problem occurs, the most practical way to deal with it is to attempt resolution locally with the supplier (such as the hotel, tour operator or airline). If you fail to follow this course, any claim for compensation may be reduced or denied. If you have any unresolved complaint, details should be lodged in writing (with supporting documentation, including efforts made with the service provider to resolve it) directly to the Company within 30 days of return to Australia. We have no liability (including for loss or damage) for any act, omission or default, whether negligent or otherwise of any merchant. If you wish to make a complaint in respect of a merchant, you must email that complaint to support@luxuryescapes.com. Notwithstanding the nature of the complaint, Refunds will only be provided in accordance with our Refund Policy.
We reserve all intellectual property rights, including but not limited to, copyright in material and/or services provided by us. Nothing in the agreement gives you a right to use any of our marketing material, business names, trademarks, logos, domain names or other distinctive brand features. Other trademarks used on the Website that belong to third parties are used with their consent and remain the intellectual property of that party. If you correspond or otherwise communicate with us, you automatically grant to us an irrevocable, perpetual, non-exclusive, royalty-free, world-wide licence to use, copy, display and distribute the content of your correspondence or communication and to prepare derivative works of the content or incorporate the content into other works in order to publish and promote such content. This may include, but is not limited to, publishing testimonials on the Website and developing your ideas and suggestions for improved products or services we provide.
Subject to relevant laws, if we merge, sell or otherwise change control of our business or this Website, we reserve the right, without giving notice or seeking consent, to transfer or assign your Personal Information, content and rights that we have collected from you and any agreements we have made with you.
As a condition of registering for Unwind North Queensland, you consent to us sending you
Administrative Emails and Promotional Emails. In this document:
This agreement will be governed by and interpreted in accordance with the laws of Queenslan, Australia. You irrevocably submit to the exclusive jurisdiction of the courts of the State of Queensland
